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Frequently asked questions

Do you have questions about testing for the coronavirus? Below you will find the most frequently asked questions.

Frequently Asked Questions

  • How can I change my appointment?

    Changing appointments is done by sending an email to [email protected] Appointments can be changed no later than 3 hours before the original booking time. Within 3 hours it is unfortunately not possible to change an appointment. Canceling an appointment costs €10,- including VAT and will be deducted from the refunded amount.

  • Why didn’t I receive my appointment confirmation in my e-mail?

    Due to online abuse of COVID-19, many software companies (eg. Google, Hotmail, Outlook) will filter out subjects like “Covid”, “Corona” and/or “test”. This occasionally makes it so that your reservation ends up in your Junk box.

    In most cases your appointment will show up in your regular inbox. Always check your Junk and/or Spam box. If your appointment confirmation isn’t in these inboxes either, please contact our customer service through e-mail; [email protected] or by phone; 010-2687170

  • I must be tested 24/48/72 hours before flight, is this from receipt or result?

    The time limit is set for the moment your test was TAKEN. Take note that if you have to be tested 24 hours before your flight, you book your test appointment 24 hours before departure at the earliest.

    If this doesn’t work with the standard economy PCR test (results within 12 hours), we also offer rapid PCR tests;

    Business: results within 4 hours.

    Priority: results within 20 minutes.

  • Is Speed Covid Test verbonden aan een geregistreerde BIG arts?

    Speed Covid Test werkt aan de hand van de LCI en RIVM gestelde richtlijnen. Dit gebeurt onder supervisie van onderstaande BIG geregistreerde arts.

    Drs. I.R. Madijokromo-Ramlal 
    BIG-nummer: 59045296101

  • Kan ik een reiscertificaat krijgen?

    Ja, na afname van de PCR-test gaat uw sample naar een RIVM goedgekeurd laboratorium. Indien uit onderzoek blijkt dat u het coronavirus niet bij u draagt, ontvangt u een reiscertificaat waarmee u internationaal kunt reizen.

    Uitsluitend bij een negatief testuitslag, ontvangt u een Engelse versie van het reiscertificaat per mail geaccrediteerd door:

    Dr. I.R. Madijokromo-Ramlal 
    BIG-nummer: 59045296101

  • Can I upload my travel certificate to the Corona Check app?

    You can print out your travel certificate to bring to the check-in register at the airport and/or take with you to pass through the border or customs. You can also print out your QR-Code, this is available here https://coronacheck.nl/nl/print/

  • Do I receive a travel certificate with the antigen test?

    Yes! With all our tests (except for our antibody test) you shall receive a travel certificate as a PDF that you can either show on your phone or print out. You can also print out your QR-Code, this is available here https://coronacheck.nl/nl/print/

  • Krijg ik een ophaalcode voor de CoronaCheckApp?

    We zijn aangesloten op de CoronaCheck App. Dit betekent dat u een ophaalcode ontvangt waarmee u een QR code kunt genereren. Daarnaast ontvangt u een reiscertificaat (PDF) per mail als extra service.

  • Kunnen kinderen jonger dan 12 jaar ook getest worden?

    Ja, kinderen jonger dan 12 jaar kunnen ook getest worden. Een afspraak maken doet u digitaal via de website.

  • When can I apply for a proof of recovery?

    When you have been tested positive by a valid source you can apply for a proof of recovery via https://vragen.coronatest.nl/herstelbewijs-elders/

    More information on the proof of recovery can be found on https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/coronabewijs/herstelbewijs

  • When do I get my test results?

    De test results depend on which test you book.

    These are the test result times of all the tests you can book with us:

    Antigen nose swab test: 15 minutes

    Antigen saliva test: 15 minutes

    Antibody test: 15 minutes

    PCR (NAAT) Economy: 12 hours

    PCR (NAAT) Business: 4 hours

    PCR (NAAT) Priority: 20 minutes

     

    DISCLAIMER Speed Covid Test is not responsible for any delays and/or reanalyses of the laboratory. We perform the tests accurately at one of our locations and then proceed to hand the test to the laboratory where the analysis will happen. When we receive the results from the laboratory we automatically send these to the client.

  • What is the difference between an antigen test and an antibody test?

    If you are infected with the Coronavirus SARS-CoV-2 it will usually take up to 5 days before you develop symptoms. Have you had COVID-19 symptoms for over 5 days?

    In that case we advise you to take the CE European certified Zekmed antibody test. This test takes a sample of your blood by finger prick.

    The antibody test can show if you have been infected with the corona virus and if you have built up antibodies

    LINK: https://speedcovidtest.nl/antistoffen-test/

     Have you come into contact with someone who had been tested positive for Coronavirus SARS-CoV-2 within the past 5 days or do you have symptoms that started less than 5 days ago?

    In that case we recommend you take the COVID-19 antigen rapid test, approved by the GGD and the RIVM. The antigen test measures the amount of virus proteins in your nasal cavities.

     

    Please always follow all measures set by the RIVM and the GGD.

    https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/algemene-coronaregels

  • Welke regels zijn van toepassing bij het reizen naar andere landen?

    Voor het opzoeken van een reisadvies kunt u het best de website van het Rijksoverheid en het Ministerie van Buitenlandse zaken raadplegen. Via onderstaande website kunt u het land van bestemming opzoeken.

    https://www.nederlandwereldwijd.nl/landen

    Let op! Ieder land hanteert eigen regels met betrekking tot het toelaten van reizigers. Raadpleeg de website van Rijksoverheid en/of uw reisbureau om er zeker van te zijn dat het gekozen land van bestemming uw reiscertificaat in combinatie met uw afgenomen test accepteert. SpeedCovidTest B.V. kan geen garantie bieden omdat regelgeving regelmatig wijzigt.

Under the supervision of a doctor (BIG)

Our services are carried out according to the RIVM guidelines. We are working under the supervision of:

Drs. I.R. Madijokromo-Ramlal
BIG-number: 59045296101

Contact

Do you have a question about one of our tests or do you want to schedule an appointment for the testing of (multiple) employees at your company? Please fill in the contact form below.

Result needed? If you unfortunately have to wait longer for your results than you are used to from us, please complete the contact form below. We get to work immediately.

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